# How It Works ## [What mental health conditions do you treat?](https://www.brightside.com/faq/#heading-how-it-works1) We treat anxiety, depression, and a range of other mental health concerns: - ADHD (therapy and non-stimulant medication) - Adjustment disorder - Alcohol use disorder - Bipolar I & II (absent acute mania) - Generalized anxiety disorder (GAD) - Insomnia - Major depressive disorder (MDD) - Obsessive-compulsive disorder (OCD) - Panic disorder - Persistent depressive disorder - Phobia - Postpartum depression (PPD) - Post-traumatic stress disorder (PTSD) - Premenstrual dysphoric disorder (PMDD) - Seasonal affective disorder - Social anxiety - Substance use disorder - Suicidal thoughts and feelings - And more ## [Where is Brightside available?](https://www.brightside.com/faq/#heading-how-it-works2) Brightside’s psychiatry and therapy services (for ages 13 & up), as well as our Suicide Prevention Program, are currently available in all 50 states and Washington, D.C. Our Intensive Outpatient Programs are available in select states, with more coming soon. ## [Who is Brightside for?](https://www.brightside.com/faq/#heading-how-it-works3) Brightside provides online mental health care to individuals 13 years and older. Our expert providers can help with anxiety, depression, and many other common concerns. We offer therapy, psychiatry, and Teen Care—plus a Suicide Prevention Program and two Intensive Outpatient Programs for individuals who need a higher level of support. Online care is not a good fit for people with certain conditions or situations. These can include: - Ongoing, high-risk self-harm behavior - Schizophrenia or any symptoms of psychosis - Some cases of bipolar disorder I or acute mania - Severe substance use - Medically unstable eating disorders - Severe cognitive impairment If any of these describe a condition you’re experiencing, it’s best for you to be seen in person by a primary care provider who can help you find the treatment that’s right for you. ## [What treatments are available?](https://www.brightside.com/faq/#heading-how-it-works4) We offer mental health care for all levels of need, from mild to severe. If you’re not sure what type of care you’re looking for, that’s okay. [Take our assessment](https://app.brightside.com/intake), and we can guide you to the right care. You can learn more about each of our services below: **Therapy** Talk to a caring therapist who will support you through life’s challenges and help you build skills proven to improve daily life. **Psychiatry (medication)** Meet with a psychiatric provider to find the right prescription medication for your needs, so you can start feeling better sooner. **Teen Care (ages 13-17)** Help your teen thrive and learn skills that set them up for success. We offer therapy specialized for teens and psychiatry, if appropriate. **Suicide Prevention Program** Get extra support with specialized therapy for suicidal thoughts and feelings, and meet with a psychiatric provider to find the right medication for you. **Intensive Outpatient Program for mental health** When mental health challenges start to take over your life, extra support makes a difference. Our specialized program offers frequent group therapy, individual therapy, and psychiatry to help you create lasting change. **Intensive Outpatient Program for substance use** When substance use starts to take over your life, extra support makes a difference. Our specialized program offers frequent group therapy, individual therapy, and psychiatry to help you create lasting change. ## [How does Brightside work?](https://www.brightside.com/faq/#heading-how-it-works5) Brightside makes it easy to get quality mental health care from home. We’ll connect you with one of our providers who can tailor treatment to your needs. No waiting rooms, no commutes—just care that fits your life. To get started: 1. **Take a free clinical assessment** to help us understand your needs. You’ll get your results and a recommended care plan. 2. **Add your insurance plan** to confirm your coverage and copay, or select one of our affordable monthly self-pay plans. 3. **Book your first session** with the right provider for you—whether that’s a therapist, psychiatric provider, or both for more support. 4. **Begin getting care** that evolves with you—switch your care plan or provider anytime if your needs change. You can manage your care using the [Brightside Health mobile app](https://www.brightside.com/mobile/) or [website](https://app.brightside.com/patients/sign_in): Join video sessions, send your provider messages, track progress, and access resources. ## [Who are the providers and therapists?](https://www.brightside.com/faq/#heading-how-it-works6) Our expert providers are handpicked for their ability to provide best-in-class mental health care. They have years of experience and active licenses in your state. **All of our therapists have:** - A master’s or doctorate degree in clinical psychology, clinical social work, or counseling from an accredited program - Experience delivering science-backed (also known as evidence-based) care for anxiety & depression **All of our psychiatric providers are:** - Psychiatrists, physicians, or psychiatric-mental health nurse practitioners (PMHNPs) - Exceptionally skilled at prescribing effective medication Every provider in our network goes through a rigorous hiring and vetting process. They also follow the same high clinical standards as in-person providers.